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No response after video call

After a video call or multiple video calls, there is no response to the conversation with Xiaobao.

Because of the particularity of the robot microphone array, only the correct parameters can get data from the Recorder, and all parameters are fixed parameters and cannot be changed, otherwise there may be no data collected.

When accessing the three-party SDK, it is possible that the audio data collection parameters in the SDK are inconsistent with the robot parameters, resulting in a different sampling rate after a video call. It needs to be reset when the system takes over. However, resetting the sampling rate sometimes does not succeed. It cannot be converted to the specific sampling rate of the robot, so the robot cannot receive the sound normally after the video call.

Solution: Just change the audio sampling rate of Sanfang SDK, or custom audio sampling rate, to the robot’s fixed sampling rate.

Agora solution

Robot audio collection parameters